Search
Traditional email storage is based upon a hierarchical structure utilizing tags and categories, which can be an unreliable and inefficient approach. Exclaimer Mail Archiver incorporates Web technology which archives messages in a flat structure, designed for maximum speed and reliability. Coupled with a powerful and innovative search engine (with separate search indexes for each store for added flexibility), you can be confident that an archived message is never more than a few seconds away.
Exclaimer Mail Archiver provides two search facilities:
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Console search - administrators can search and remove mail archives from within the Exclaimer console.
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Web search - users can search mail archives from a desktop computer or a web-enabled mobile device.
Console search
The console search facility provides straightforward, intuitive options to build complex queries based upon a wide range of conditions and date range criteria. Having performed a search from within the Exclaimer console, any messages that match specified criteria are displayed in the search results pane. Users will only see results for messages which they have access permissions to view. From here, you can:
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Use the refine search pane to apply additional search filters to 'drill down' further, based upon common characteristics identified within existing search results.
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Sort the list of results using search pane column headings.
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View message content, properties and attachments in the message pane.
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Double-click an entry to view the message in a new window (message content and properties, together with a forwarding option can be viewed).
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Select messages to be restored to a mailbox.
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Select messages to be deleted.
Web search
The web search facility allows users to access mail archives from a browser on a desktop PC but also from a Blackberry, iPhone, Android or any web-enabled mobile device. Users have the choice of working with a rich user interface which has the same look, feel and functionality of the console search and is ideal when working on a desktop PC, or of using a lightweight version (with pared down functionality) when working with a mobile device.
For further information please refer to the web search section of this help.
