Signature Manager Exchange Edition

User Manual

Exclaimer Products

Exclaimer Signature Manager Exchange Edition overview

Exclaimer Signature Manager Exchange Edition allows you to create great looking, professional signatures centrally (including company branding, legal disclaimers and promotional content) and to control the circumstances (i.e. rules) under which these signatures should be applied to email messages that are sent from your organization.

Signature content

With the ability to create rich, highly creative templates (including tables, images and dynamic Active Directory fields) and to add these before or after original email messages, a signature has the potential to be so much more than just contact details. With Exclaimer Signature Manager Exchange Edition, you can consistently apply personalized signature details, legal disclaimers, corporate branding, banners (e.g. for sales promotions and corporate events) and so much more...the possibilities are immense.

Exclaimer Signature Manager Exchange Edition includes a library of professionally designed templates which can be used 'out of the box', or as a start point for creating your own versions. New templates can be created and existing templates are edited using an intuitive template editor, which will be familiar to anyone who has worked with Microsoft Outlook.

Templates are created in HTML, RTF and Plain Text formats to cater for all situations, with an instant preview feature so you can see, at a glance, how your template will be displayed within email messages.

Signature rules

Having created any number of signature templates, it is likely that you will want to specify criteria (i.e. rules) which must be met to determine which signature should be applied to messages.

At a basic level, this might be as simple as saying 'apply this template to all messages' - but other times you may have more complex requirements. For example, you might choose to apply different signatures according to the sender, or according to the day of the week, or dependent upon the content of the email body and/or subject line...a vast range of scenarios can be achieved using signature policies.

A signature policy can be thought of as a set of rules which are specified to control how signatures are applied to email messages. With a range of conditions and exceptions (which can be applied to messages sent and received both internally and externally), you determine if, when and how signatures are applied.

Complete control

Perhaps one policy isn't enough - perhaps you need to apply (or not apply) certain signatures according to whether or not a previous signature has already been applied. With Exclaimer Signature Manager Exchange Edition, you can create policy chains to define such dependencies.

And there's no need to worry about complicated testing processes, since Exclaimer Signature Manager Exchange Edition includes an intuitive policy tester which will simulate the process of sending and receiving email messages so you can quickly see if policies are defined correctly.

How it works

Signature templates and associated policies are defined centrally, by an administrator.

When a user sends an email message, the message is checked against all defined signature policies and, if it matches specified criteria for a policy, that policy is applied and associated signature content is added to the message.

All of this happens 'behind the scenes' - the message that is finally received at the other end can be quite different to the one that the user sees when they press 'send'. Depending on how signature policies and templates are defined, the final message might be displayed in a different way, and signature content will be included.

If required, the sent items update feature can be used to store sent messages exactly as they were received (i.e. the processed version), or to store the original version of the message AND the processed version.

 

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