Exclaimer Auto Responder

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The anatomy of a policy - original message

Options on the original message tab are used to determine what action should be taken with the original email message when the policy is processed:

Original message options

Options on this tab are summarized below:

Option

Summary

Deliver the message

Select this option to deliver the original email message when this policy is processed.

 If you are creating a simple automatic reply policy, you would select this option and ignore further options on this page (remembering to define the required automated reply on the auto response tab).

However, if you are creating a different policy type, it is likely that you will wish to specify modifications / actions for the original message using modify sender and/or modify recipient(s) and/or add recipient(s) and/or subject line options below.

Modify sender

Select this check box if you wish to modify sender and/or reply-to details:

Modify sender option

Summary

Sender's email address

Replace the original sender's email address with the address specified here. You can:

  • Type a valid email address

  • Use the browse button to browse the Active Directory and select a user account or distribution group

  • Use the arrow to select an Active Directory field from a drop-down list (any fields that are associated with email messages and message sender details are available for selection)

Sender's email domain

Replace the original sender's domain with the domain specified here. In this case, the local part of the email address would remain the same but the domain would be changed. For example, if you specify domain2.com here, an email address of  [email protected] would be changed to [email protected]. You can:

  • Type the required value directly into the associated field

  • Use the arrow to select an Active Directory field from a drop-down list (any fields that are associated with email message, message sender, server and general details are available for selection).

Reply-to should be the same as the sender's address

Select this option if, when the message recipient selects the reply option in Microsoft Outlook, the to address should be the same as the sender's email address.

Reply-to email address

Select this option if you wish to specify an alternative reply to email address. When the message recipient selects the reply option in Microsoft Outlook, the to address will be the address specified here rather than the sender's email address. You can:

  • Type a valid email address

  • Use the browse button to browse the Active Directory and select a user account or distribution group

  • Use the arrow to select an Active Directory field from a drop-down list (any fields that are associated with email message and message sender details are available for selection)

These options are most commonly used in sender modification policies. Only one sender and one reply-to option can be selected.

Modify recipient(s)

Select this check box if you wish to modify recipient details for the message:

Modify sender option

Summary

Redirect all messages to this email address

Ignore any recipients defined in the original message and redirect the message to the addressee(s) specified here. You can:

  • Type a valid email address

  • Use the browse button to browse the Active Directory and select a user account or distribution group

  • Use the arrow to select an Active Directory field from a drop-down list (any fields that are associated with email message and message sender details are available for selection)

Change recipient domain(s) to this domain

Replace the recipient's domain with the domain specified here. In this case, the local part of the email address would remain the same but the domain would be changed.  For example, if you specify domain2.com here, an email address of  [email protected] would be changed to [email protected].  You can:

  • Type the required value directly into the associated field

  • Use the browse button to browse user accounts and domains

  • Use the arrow to select an Active Directory field from a drop-down list (any fields that are associated with email messages, message sender, server and general details are available for selection).

Suppress read receipts from these recipients

Select this option if you wish to prevent read receipts being generated from modified recipients.

These options are most commonly used in message redirection policies. Only one of these options can be selected.

Add recipient(s)

 

Select this check box if you wish to keep any recipients specified in the original message but add further recipients:

Modify sender option

Summary

Add these addresses to the To line

Specify email addresses to be added as recipients of the original email message.

Add these addresses to the CC line

Specify email addresses to be copied in on the original email message.

Add these addresses to the BCC line

 

Specify email addresses to be blind copied in on the original email message.

Suppress read receipts from these recipients

Select this option if you wish to prevent read receipts being generated from added recipients.

These options are most commonly used in add recipients policies. When choosing to add addresses you can:

  • Type a valid email address

  • Use the browse button to browse the Active Directory and select a user account or distribution group

  • Use the arrow to select an Active Directory field from a drop-down list (any fields that are associated with email message and message sender details are available for selection).

Replace the subject with this text

Select this option and type required text to replace the subject line of the original email message. Alternatively, use the arrow to select an Active Directory field from a drop-down list (any fields that are associated with email messages,  message sender, server and general details are available for selection).

Abort delivery of the message

Select this option to abort transmission of the original email message. This option is most commonly used in ethical walls policies.

 

Changes are retained if you move to other tabs within the content pane. When you are satisfied that all tabs have been updated correctly, click the save button to save changes across all tabs. Alternatively, use the cancel button to abandon all changes.

 

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