Options on the auto response tab are used
to determine whether an automated response is sent when this policy is
processed and if so, how that response should be handled:
Options on this tab are summarized below:
Option
Summary
Send an auto response
Select this option
to send an automated response when this policy is processed. If
this option is not selected, an automated response will not be
sent.
Use these options to
control sender and reply-to
details for the automated response message. You can select one
from and one reply-to
option:
Option
Summary
Auto-response
is from the message recipient
Select this option for the message
recipient to be shown in the from
field of the automated response message.
Auto-response
is from
If you wish the automated response
to appear to be from someone other than the message recipient,
select this option and then:
Type a valid email address
Use the browse button to
browse Active Directory and select a user account
or distribution group
Use the arrow to select an
Active Directory field
from a drop-down list (any fields that are associated
with email message,
message
recipient and message
sender details are available for selection)
Reply-to
should be the same as the sender's address
Select this option if, when the
message recipient selects the reply
option in Microsoft Outlook, the to
address should be the same as the sender's email address.
Reply-to
email address
Select this option if you wish to
specify an alternative reply to
email address. When the message recipient selects the
reply option in Microsoft Outlook,
the to address will be the
address specified here rather than the sender's email
address. You can:
Type a valid email address
Use the browse button to
browse Active Directory and select a user account
or distribution group
Use the arrow to select an
Active Directory field
from a drop-down list (any fields that are associated
with email message,
message
recipient and message
sender details are available for selection)
Recipient(s)
Use these options to
control who the automated response message is sent to. You can
select one or more of the following options:
Option
Summary
Send
auto response to original sender
Select this option to send an automated
response to the person who sent the original message.
Send
auto response to original recipient(s)
Select this option to send an automated
response to all original recipients.
Add
these addresses to the To line
Specify email addresses to be added
as recipients of the automated response message.
Add
these addresses to the CC line
Specify email addresses to be copied
in on the automated response message.
Add
these addresses to the BCC
line
Specify email addresses to be blind
copied in on the automated response message.
When choosing to add addresses you can:
Type
a valid email address
Use
the browse button to browse Active Directory and select a
user account or distribution group
Use
the arrow to select an Active Directory field
from a drop-down list (any fields that are associated with
email message,
message
recipient and message
sender details are available for selection)
Content
Option
Summary
Auto
response subject
Specify required subject line for
the automated response message. By default this is set
to a message subject field
which means that the original message subject will be
used. You can change this if required - for example you
might choose to type 'RE:' in front of the field so the
subject line of the automated response message will show
'RE:' followed by the original message subject line. You
can enter any static text and/or use the arrow to select
other fields from
a drop-down list (any fields that are associated with
email message,
recipient,
sender,
dynamic
content, server
and general
details are available for selection).
For example, you might
define a subject line which reads 'Re. your message
sent to Joe Bloggs' where Joe Bloggs is dynamically
replaced with the original message recipient name.
To achieve this, you would type: Re.
your message sent to and then insert the
message recipients
field:
Attach
the original message
Select this option if you wish to
send a copy of the original email message as an attachment
with the automated response. For further information about
including the original message in automated responses,
see how
do I include the original message in an automatic reply?
Attach
these files
Select this option if you wish to
attach selected files to the automated response message
(for example, if you are responding to job applications
you might wish to attach company literature). Use the
browse button to navigate and select required attachments.
For further information see how
can I send file attachments with an automatic reply?
Send
a single auto response when this policy is triggered
If an original message is addressed
to multiple recipients, select this option if you wish
to send just one automated response.
Send
a separate auto response from each recipient that triggers
this policy
If an original message is addressed
to multiple recipients, select this option if you wish
to send an automated response for each individual recipient
(thus the original message sender will receive multiple
automated responses).
Delivery
Use these options to
control how an automated response message should be delivered:
Option
Summary
Send
a single auto response when this policy is triggered
If an original message is addressed
to multiple recipients, select this option if you wish
to send just one automated response.
Send
a separate auto response from each recipient that triggers
this policy
If an original message is addressed
to multiple recipients, select this option if you wish
to send an automated response for each individual recipient
(thus the original message sender will receive multiple
automated responses).
Delay
Delivery
Use these options to delay the sending
of auto response messages by a given number of minutes,
or choose to send them at a specified time.
Loop Detection
The purpose of this
feature is to ensure that Auto Responder does not respond to auto
responders (of any software type) so many times that it compromises
your mail server. Enter the number of times that an automated
response can be made in the specified time period.
Changes are retained if you move to other
tabs within the content pane. When you are satisfied that all
tabs have been updated correctly, click the save
button to save changes across
all tabs. Alternatively, use the cancel
button to abandon all changes.
.gif)
