Uninstalling Exclaimer Mail Archiver

When Exclaimer Mail Archiver is uninstalled, your configuration files and archive stores are not removed as part of the automated uninstall process. For reference, the location of these files on your system is: \ProgramData\Exclaimer Ltd\Mail Archiver.

Preparation

As a precaution you may wish to export your configuration before running the uninstall process. The export includes all settings for Exclaimer Mail Archiver. These are written to an econfig file - a proprietary file type for Exclaimer products. To export current settings, follow the steps below:

1. Open the Exclaimer Console.

2. Ensure that Exclaimer is selected in the console tree (i.e. the topmost branch).

3. Select export current configuration settings from the actions pane, or from the action menu. The export configuration window is displayed.

4. Navigate to the required drive and folder, to which the export file should be saved.

5. Specify the required file name for the export file.

6. Click save to complete the export.

Running the Uninstall Process

To uninstall Mail Archiver, use the Programs and Features option via the Windows Control Panel and then follow on-screen instructions.

Note that when prompted, all installed components need to be uninstalled - i.e.:

• Exclaimer Mail Archiver

• Exclaimer Mail Archiver Batch Importer

• Exclaimer Mail Archiver Web Search